Switching

We're proud to announce that we were voted No. 1 high street bank for customer satisfaction in a recent Watchdog survey*.

Why not switch your account to us and get a taste of our customer satisfaction first hand?

Here's why you should seriously consider switching your current account to us:

  • It's easy!! We'll take care of switching your direct debits or standing orders, with no disruptions to your transactions.
  • If we make a mistake we promise to say sorry, put the problem right and pay you £15 for your trouble. Find out more
  • We're the only UK high street bank with a customer-led Ethical policy , which means we'll never invest your money in environmentally or ethically unsound businesses.
  • For every £100 you spend on your current account debit card, we'll make a donation to our current Customers Who Care campaign.

What happens next?

When your account is opened we'll send you a switching form and all you need to do is complete, sign and return it to us. You can phone our dedicated switching team if you have any questions on 0161 947 7135** .

Take a look at our range of current accounts

*Source: BBC Watchdog February 2008. A total of 13,126 people took part in an online vote rating customer service.

** Calls may be monitored or recorded for security and training purposes.

How to apply

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