Understand tariffs, switching, the price cap and how your bills work — in plain English so you can decide with confidence.
What do you need to work out?
Pick the closest match. Each path leads to a curated cluster of guides.
I want to switch supplier
When, how, what to check before you go.
6 guides →I don't understand my bill
Reading bills, the price cap, what charges mean.
9 guides →I'm struggling to pay
Hardship funds, grants, repayment plans, your rights.
3 guides →I'm thinking longer term
Heat pumps, solar, EVs, smart meters, EPCs.
3 guides →Editor’s picks
See all 21 guides →Key Guide
4 guidesCore Guide
4 guidesDeep Dive
3 guidesThe full library
Showing 3 of 21 guidesHome Energy Grants & Support Explained
• Several government-backed schemes help fund insulation and heating upgrades • Eligibility often depends on income, benefits or EPC rating • Energy suppliers must deliver funding under the ECO scheme • Additional support exists for households in fuel poverty • Always apply through official or accredited channels
Support & RightsEnergy Supply for Park Homes Explained
• Many park homes receive energy via site owner resale • Maximum resale price rules apply • Residents may not be able to switch supplier • Ofgem protections differ from standard domestic supply
Support & RightsPriority Services Register Explained
• Free support for vulnerable energy customers • Available through suppliers and network operators • Includes outage support, accessible communications and safety services • Covers temporary and long-term vulnerability • You can register at any time